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How to Claim

Claims Overview

We understand that the time surrounding the need to make an insurance claim can be very stressful, If you have any questions or would like detailed advice on how to make an insurance policy claim, call us on (020) 2962000 or email us at customerservice@korient.co.ke.

Claims Process

How do I make a claim?

Call us to report a claim on (020) 2962000 email customerservice@korient.co.ke. We will provide you with the support you need and advice you on all the steps involved.

What documentation is required to make a claim?

Attach the following documents when reporting the claim.

  • Motor accident claim
  • Police Abstract Report
  • Copy of the Driver’s Driving License
  • Contact details and Vehicle Registration number of the Third party ( if applicable)

Motor theft claim

  • Police Abstract Report
  • Copy of the Drivers Driving License

Windscreen/Window Glass Claim

  • Photos of the damaged windscreen capturing the vehicles registration number
  • Photos of the windscreen before & after repair and original ETR receipt if it’s a reimbursement ( refund)
  • Radio Cassette/CD Player Claim
  • Original replacement receipt/Proforma Invoice ( on reimbursement/refund basis only)

Motor Claim Forms Download

Non Motor Claim Forms Download

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