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TERMS & CONDITIONS

Welcome to www.korient.co.ke. This web site is owned and operated by Kenya Orient Insurance Limited. Use of this website is strictly subject to the following terms and conditions. If you do not agree to all these conditions, you must discontinue using this website immediately. By using and accessing the website you indicate your agreement with the terms and conditions. For the purposes of these terms and conditions, “this web site” means www.korient.co.ke

All the materials and contents of the web site are protected by the Copyright Law.
Kenya Orient Insurance Limited, owns all copyrights unless otherwise stated. Without prior written consent of Kenya Orient Insurance Limited, any content from the website shall not be copied, distributed, photocopied, played, linked or transmitted with super-links, loaded into other servers in “mirroring method”, stored in information retrieval systems and / or used for any other commercial purpose by any person in any means, unless otherwise download or printed for non-commercial and individual use (under the condition that revision shall not be made and the copyright statements or other ownership statements in the materials shall be reserved). From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
The content of the pages of this website is for your general information and use only. It is subject to change without notice.


Privacy Policy

This statement discloses the privacy practices for the Kenya Orient Insurance Limited website operated by Kenya Orient Insurance Limited. The purpose of this statement is to notify the web user about any information that may be collected by the Kenya Orient Insurance Limited site, how it is used, and what options are available to the web user regarding the collection, correction, and/or deletion of information. Any future changes to our privacy statement will be prominently posted on this website.
Before using this Website, as well as periodically from time to time, you should open and carefully review the "Terms and Conditions" governing your use of this site because they are binding upon you.
For more complete descriptions of the terms, conditions and exclusions of insurance policies or other products or services, please contact your independent agent/broker or refer to the particular policy or contract. Please remember that only an insurance policy or contract can provide actual terms, cover, amounts, conditions, limitations and exclusions.


Data Collection and Security

Kenya Orient Insurance Limited may collect, store and use the web user’s personal information to assess his/her insurance and financial needs. None of the assessment information collected by Kenya Orient Insurance Limited is made accessible to the public, other users of this site or anyone not associated with Kenya Orient Insurance Limited directly.
This information is kept strictly confidential. If Kenya Orient Insurance Limited is going to use the web user’s "personal details" in a manner different from that stated at the time of collection, Kenya Orient Insurance Limited will notify the web user via e-mail. The web user will have a choice as to whether or not Kenya Orient Insurance Limited use his/her information in a different manner.


Personal Data Collection

Kenya Orient Insurance Limited offers products and services related to insurance and financial services for individual and business clients.
To quote and/or respond to your enquiries, Kenya Orient Insurance Limited may require the web user’s name, billing address, phone number, email address, and credit card information.
Information and other details gathered from the web user will be used primarily to communicate with him/her and where applicable, make personal contact with him/her. Kenya Orient Insurance Limited will contact the web user via e-mail notification or other reasonable and viable means e.g. mobile, postal or otherwise.
Kenya Orient Insurance Limited may also use his/her e-mail contact Information to occasionally e-mail to him/her notifications of special events or product offerings by Kenya Orient Insurance


Limited or its Associates.

To operate the site, including processing the web user’s transactions and supporting his/her inquiries on this website, Kenya Orient Insurance Limited may share his/her personal information with Kenya Orient Insurance Limited Associates including but not limited to agents, representatives, contractors and service providers so they can provide Kenya Orient Insurance Limited with support services such as customer relationship management services, order and promotional fulfillments, email origination and receipting.


Non-personal Data Collection

IP addresses will be logged by the company for system administration purposes to track a web user’s session.
While the web user will be using the company’s website, cookies will be collected to keep track of certain information which will be protected as per the terms stipulated under the Data Collection and security clause herein above.

We use cookies on our website in order to track traffic flows and make our website easier to use.
Subscribing and Unsubscribing (opting out)
We may send you information about our various products and services or other products or services we feel may be of interest to you. Only Kenya Orient Insurance Limited (or agents or contractors working on behalf of Kenya Orient Insurance Limited under confidentiality agreements) will send you these direct or electronic mailings. If you do not wish to receive such mailings, you can request to be removed from either our direct or electronic mailing lists at any time by emailing us at contactme@korient.co.ke


Links to other sites


Kenya Orient Insurance Limited is not responsible for the privacy practices or the content of other websites that may be linked to this website.


General Disclaimer

The above material is provided for general information only and does not constitute legal or other professional advice. This information is current at the date of publication but may be subject to change without notice and accordingly, may not be up-to-date at the time of viewing. Information specific to a product may be obtained from Kenya Orient Insurance Limited in the address below:

Kenya Orient Insurance Company Limited,
6th Floor, Capitol Hill Towers, Cathedral Road,
Nairobi, Kenya
P.O. Box 34530-00100, Nairobi Email: contactme@korient.co.ke
Tel:+254 (020) 2961000

Your questions and comments are important to us.
You can reach us at :

Head Office: (020) 2961000

Customer Contact Center: (020) 2962000

Email: contactme@korient.co.ke

Our Hours of Operations:

Business Hours

Monday to Friday - 8.30am - 5.00pm

Saturday - 8.30am - 12.30pm

Sundays - Closed.

Call Centre Hours of Operation

Monday to Friday - 7.00am - 7.00pm

Saturdays - 8.30am - 1.30pm

Sundays - Closed.

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