FAQ
FAQ
Answer 1 . Mon-Fri 8:30am-5:00pm Saturday 9:00am-12:30pm Sundays and Public Holiday Closed.
Answer 2 . No
Answer 3 . Using a mobile phone dial *352# and follow the prompts or from the web http://www.dmvic.com/verification.html on web browser.
Answer 4 . Kindly write an email or visit our branch for us to appoint your new intermediary.
Answer 5 . Amount of loss to be borne by the insured in the event of a claim and as stated in the primary policy schedule.
Answer 6 . For general insurance contracts, cancellation of the policy will lead to a proportionate refund of the premiums so far paid.
Answer 7 . Failure to pay insurance premiums as stipulated under the contract is a breach of policy terms and leads to termination of the contract by us.
Answer 8 . 513200
Answer 9 .
Should:
● Obtain all information from the Third party if applicable
● Report the accident to the police and obtain an accident report from them, especially when another party is involved or injuries occurred.
● Inform your agent/broker or Kenya Orient Insurance as soon as possible.
● If possible take photos of the scene of the accident.
● Never accept liability for the accident
● Do not negotiate any payment with the third party
● Do not answer communications about this accident, direct these to the Insurance Company for action
CLAIMS
● Obtain all information from the Third party if applicable
● Report the accident to the police and obtain an accident report from them, especially when another party is involved or injuries occurred.
● Inform your agent/broker or Kenya Orient Insurance as soon as possible.
● If possible take photos of the scene of the accident.
Shouldn’t:
● Never accept liability for the accident
● Do not negotiate any payment with the third party
● Do not answer communications about this accident, direct these to the Insurance Company for action